If the solution mentioned above fails to yield the desired result, ready your console for a repair. If the console can now read the disc, you can revert to Instant-On power mode.įollow the above steps if the problem happens again. Wait a few seconds to see if the console recognizes it. Once the console has completely shut down, press the Xbox button on the console again to restart it. Now, perform a “hard power cycle” by holding down the Xbox button on the console for 10 seconds. Select Power mode, and hit ‘Energy saving’ button. There, choose ‘Power & startup’ > Power mode & startup Then, select ‘System’ from the listed options and navigate to ‘Settings’ section. Second, the console’s disc drive needs servicing.ġ: By using Instant-On power mode, change power modes and power cycle the console.

One, the settings for Instant-On power mode has rendered the console unable to read discs.

There can be two possible reasons for this, If your Xbox Home screen prompts you to insert a disc even when the disc is already inserted, it indicates that the device fails to recognize your disc. If yes, follow these steps,Ĭlean the disc with a soft, clean and damp cloth by carefully holding the disc by the edges without touching the top or bottom surface.

Foreign Objects – coins, matchstick, sticky notes, etc.Ĭheck, if you’re having a problem with a single disc only and if other discs are working fine.

Involuntary damage to any of these parts can stop the disc from running.

Failure of underlying components – if you are not aware, the disc drive on the Xbox One is run by an assembly of objects like gears, screws and different gears and rollers.

When ascertained, it requires an urgent replacement.

Faulty Laser – This is the primary reason for most disc errors.

Dirt, Hair or Debris – If there are pets in your living room, chances are its hair or dust can settle on the Blu-ray drive.

There can be multiple reasons for Xbox One failing to read a disc:

It may require a call to Microsoft, but you can try these solutions and see if any of it works for you. Even after repeated attempts, the result is the same, unsatisfactory. For instance, the device sometimes fails to read game discs and Blu-ray movies. However, the gaming console, at times, may throw up problems. Microsoft’s Xbox One offers an unmatched gaming experience.

Clean disc drive xbox one